With our matured technology team and years of successful experience in manufacturing Ice Machines, we can supply all types and sizes of Ice Machines. We listen closely to the needs of our customers in order to provide the best possible products and service.
Design
Once the types of the Ice Machines are determined and the technology is chosen, the experienced, skilled design engineers of our team can get the job done immediately. Adopting the very latest technology in terms of computer aided design systems, each project is specifically engineered to meet local conditions, quality standards and environmental requirements.
Purchasing
Our aim is to achieve greatest efficiencies and value for money in the procurement of raw material and equipment. Every effort of us is made to maximize local supply ability to enable optimum cost savings.We use these flexible procurement policies and enable the Ice Machines to meet even the most demanding client requirements.
Shipment
Our transportation and documentation specialists will arrange everything to ensure your ice making equipment arrives on time and in perfect condition.
Pre-sales Service
Based on product use and requirements from our customers, we will make a thorough analysis and provide the most detailed, best quality and price ratio proposal. Our customers can also get pre-sale service from our website, sending email to our sale team or calling at our support hotline.
After-sale service
Three-year warranty for the whole system except human factor and force majeure. Three-year quality warranty, lifetime maintenance, and guarantee the maintenance time in contract. During the warranty period: we will work to solve problems that may occur by phone, fax or e-mail. If a problem occurs due to the product quality problems caused by design, manufacturing, installation technology, materials, the replacement and maintenance is free. The damage caused by force majeure (flood, fire, earthquake, war and so on) as well as man-made disturbance should be coordinated by both sides to solve the problem.
